Privacy Policy

Last updated: October 15, 2026

This privacy policy explains how Quantum Laser Engraving uses information submitted through quantumlaserengraving.com and through our customer communications. We are based in the Monterey Bay area of California and accept inquiries from customers throughout the United States.

Information you choose to share

If you contact us or complete a quote form, you may provide your name, email address, optional telephone number, city, details about the project, requested wording, photographs or artwork, quantity, and any delivery information needed for an estimate or order. Please do not enter passwords, payment card numbers, or other sensitive financial data in a website contact form.

How we use information

We use the information you provide to respond to inquiries, evaluate material and design requirements, prepare estimates, coordinate proofs and production, arrange an approved order or delivery, and provide customer support. We may retain correspondence and order details for recordkeeping and to handle future questions about completed work.

Website operation and technical information

Our website is built with WordPress and uses hosting and website software to serve its pages and process contact forms. As with many websites, the web server and service providers may process technical information such as your IP address, browser type, page requests, and cookie or similar identifiers for security, site functionality, performance, and troubleshooting. You can manage or block cookies through your browser settings, although some site features may work differently.

When information may be shared

Information may be handled by the hosting, email, website form, and other service providers needed to operate this website and fulfill a requested service. For an accepted order, we may share the details necessary with delivery or other service providers involved in that order. We may also disclose information when required by law or to protect the security and operation of our services. We do not use quote requests as permission to publish a customer’s private contact information.

Customer photographs, artwork and finished-product examples

Customer-supplied photographs, artwork, names, and project details are used to evaluate or fulfill requested engraving work. Some completed engravings appear in our portfolio as examples of craftsmanship. If you have privacy concerns about a particular image shown on our website, contact us using the email below so we can review your request.

Links to other websites

This site may link to social networks, maps, or other websites that have their own privacy practices. Review the policies of those sites when you choose to visit them.

Retention, access, and requests

We keep information for as long as reasonably needed for customer service, order-related records, security, and applicable legal or business purposes. If you want to ask what personal information we hold through your correspondence, request a correction, or ask us to delete information where applicable, email us. We may need to verify your request or retain information where lawful recordkeeping obligations apply.

Contact

For privacy questions or requests, email laserbay831@gmail.com and include “Privacy Request” in the subject line. You may also contact Quantum Laser Engraving through our contact page.

We may update this policy to reflect changes in website features, customer services, or applicable requirements. The update date will appear at the top of this page.